Privacy Policy

At ListenField, we are committed to protecting the privacy and security of your data. This Privacy Policy details how we collect, use, and process data through our agricultural intelligence platforms, APIs, and enterprise applications.

1. Information We Collect

ListenField models and systems collect two primary categories of data to power our predictive analytics:

• Environmental & Satellite Data: Public and proprietary remote sensing data, hyperspectral imagery, and meteorological models. This data does not contain personally identifiable information (PII).
• Account & Enterprise Data: Information provided by you when creating an account, negotiating an enterprise contract, or subscribing to our API. This includes names, corporate email addresses, and billing details.

2. How We Use Your Data

We process your data strictly to provide, improve, and secure our intelligence services:

• To authenticate API access and manage enterprise SLA quotas.
• To train and refine our localized predictive learning models (anonymized at the source).
• To send critical system alerts, maintenance updates, and the monthly Ag-Signal dispatch if subscribed.

3. Data Protection and Security

We implement enterprise-grade security measures to protect your data. All API payloads and database storage are encrypted at rest and in transit using industry-standard protocols. Access to enterprise environmental data is strictly governed by Role-Based Access Control (RBAC) and audited regularly.

4. Cookies and How We Measure This Website

This section covers our website, listenfield.ai. It is separate from the platform data described above.

When you visit this website, we want to know simple things: how many people came, which pages they read, and whether they found what they needed. To do that we use the tools below.

• Google Analytics and Google Tag Manager. These count visits and record which pages you open, roughly where in the world you are, and which site sent you to us. They use cookies. We do not use them to work out who you are, and we do not try to match a visit to a named person.
• Our contact form. When you fill it in, you choose to give us your name, your work email, your company and your message. We keep it so we can reply and so our sales team can follow up. We also record which page you were on when you sent it, so we know which part of the site was useful.
• YouTube videos. Videos on this site do not load until you press play. Nothing is sent to YouTube before that. Once you press play, YouTube receives your request and may set its own cookies, under Google's privacy terms rather than ours. If you never press play, this never happens.

How to turn it off. You can block or delete cookies in your browser settings at any time, and the site will still work. You can also ask us to delete anything you have sent us.

Your rights. Depending on where you live, you may have the right to see, correct or delete the data we hold about you. This includes Thailand's Personal Data Protection Act, Japan's Act on the Protection of Personal Information, and the European Union's GDPR. Write to us at the address below and we will act on it.

If we add a new measurement tool, we will update this section before we switch it on.

5. Third-Party Sharing

We do not sell your personal or corporate data to third parties. We may share necessary telemetry with trusted infrastructure partners (e.g., Google Cloud Platform) solely for hosting and computational purposes, strictly bound by confidentiality agreements.

6. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact our global operations team at privacy@listenfield.com.